To whom it may concern,

I enjoyed my first experience with Orr Acura and Vertie Benson so much, that I’ve now purchased 3 new Acura’s from the dealership in the last 18 months. My first contact with Orr came through their website. We were looking at an MDX for my wife. We had driven one at another dealership, so we knew what we wanted. Unfortunately, that other dealership was all about the drama and gamesmanship that people fear most when they shop for a car. My experience at Orr was just the opposite. Vertie not only gave me the price I was looking for by email, she gave me a very fair number for my trade-in…sight unseen (as long as the car was in the condition I described). We had a deal by phone and email before we ever made the 2 hour drive to Shreveport. Once we arrived at the dealership, we found Vertie to be very engaging, knowledgeable and professional. Everything worked exactly as we were promised. A year later, I noticed a very good lease special on 2009 RL’s (again through the Orr website). I called Vertie and once again the experience was easy and straightforward. When my daughter needed a new car recently (an RDX), I didn’t even have to leave the house. I found something I liked (again on the Orr website) and my wife and daughter drove to Shreveport to test drive the car. Vertie and I worked out the deal over the phone. Like most people, price is very important to me. I feel like I’ve gotten a very good deal every time I’ve dealt with Vertie. Beyond that, I feel like I’ve made a friend whose knowledge and counsel I trust and rely on. I would not hesitate to recommend Vertie to anyone who is looking for a new car.

K. Lackner



Our car buying experience was a memorable one. We started our experience with an e-mail and the rest was history. From the moment we drove our Infiniti M-35 on a test drive we felt at home. Our Sales person made us feel so comfortable, she showed us everything we needed to know, but we never felt the “HIGH PRESSURE” that you sometimes feel from car dealers. It was a fun and enjoyable experience for our family. So much fun we came back a couple of weeks ago and bought a pre-owned Convertible Mini Cooper.

I am comfortable referring my friends and family and have done so.

D & A Simmons



Buying a new car is scary! We have dreaded it for a while, but finally decided to just go for it. We started looking on the internet and discovered you. I sent an e-mail and was contacted almost instantly. All of my fears were put at ease with the first phone conversation with your salesperson. No matter how many times I call with ridiculous questions he is always there with the answer. I can’t thank you enough for the whole experience. We’ll definitely be back when we outgrow this vehicle!

J. O'Hara

I love my car so much, and so happy with it. I thank you for all your help, you all did a great job letting me get it around the same payments I was making and the customer service was fantastic!

R.Tillery



The car drives and looks a whole lot more expensive than it is. Thanks for the great shopping experience. You can rest assure I'll be calling you for my next vehicle purchase.

A. Sanders



We are very happy with the Highlander. Your gratitude and desire for us to be happy is encouraging. We'll definitly shop with you for our next vehicle.

M. Ericson



We love our new car. Thank you for the professional and outstanding service throughout the whole process. We look forward to your continued support and exceptional service. The extra touches made my birthday special.

K & C Quick



I want to thank you again for everything. We love our new 328i, and the buying process could not have been simpler. ORR BMW and you, obviously make customer service a top priority, and we really do appreciate that. From the day we dropped in to get a brochure, to the last weekened when we took delivery, you have been honest, polite and straight forward. Those traits are sometimes hard to find in a car dealership, but they seem to be everywhere at your store. We could not be happier with the car, the deal or any part of the experience. Thank you for doing it right! We will send you as much business as we can and you certainly have won our repeat business.

D and M Keener